1.What was the main factor for you when deciding on your purchase?
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2.How would you rate the overall quality of the product you purchased?
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3.How quick were our sales representatives in getting back to you?
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4.How eager to help you were they?
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5.How able were they to answer your questions?
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6.Overall, how satisfied were you with your Customer Service experience?
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7.Which company would you say is our biggest competitor in the polyester sewing thread & yarn market?
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8.How would you compare the quality of our products to that of our competitors?
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9.Moreover, how would you compare our prices to those of our competitors?
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10.Finally, could you briefly tell us why you chose our company’s products, and what difficulties you would like to need our help?
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